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AOCVCB Professional Training Seminar

Certified Tourism Ambassador Program


AOC Tourism Ambassadors

Receive National Recognition!
Become a Certified Tourism Ambassador for Anaheim/Orange County!

We now have more than 300 CTAs in Anaheim/Orange County!



Please visit CTAnetwork.com, Go to Schedule of Classes, Click HOME, then Application and click on Anaheim/Orange County for course and registration information

Anaheim/Orange County Tourism Ambassadors!

To date, the following companies have already participated in the program: 

  • AAA Mickey's Space Ship Shuttle
  • Access Destination Services
  • Advanced Parking Systems
  • Anabella Hotel
  • Anaheim Desert Palms Hotel & Suites
  • Anaheim Fairfield Inn by Marriott
  • Anaheim Fire Department/Emergency Preparedness
  • Anaheim Hills Golf Course
  • Anaheim Marriott
  • Anaheim Medical Supply, Inc.
  • Anaheim Police Department
  • Anaheim Resort Transit
  • Anaheim RV Village
  • Anaheim White House Restaurant
  • AOCVCB
  • Aramark
  • BEI Hotels
  • Best Western Anaheim Inn
  • Blaine Convention Services
  • Bluewater Grill
  • Buca di Beppo Anaheim
  • Buena Park CVB
  • California Travel & Tourism Commission (CTTC)
  • Casa Resorts
  • Castle Inn & Suites
  • Catalina Express
  • City of Anaheim
  • Clancy's Clubhouse
  • Corporate Diversions/Whirlaround
  • Cortona Inn & Suites
  • Cypress College, Hotel/Restaurant/Culinary Arts
  • Craig Realty Group/Citadel Outlets
  • Crowne Plaza Anaheim Resort
  • Dolphin Safari
  • Doubletree Guest Suites Anaheim Resort
  • Embassy Suites Anaheim South
  • Embassy Suites Anaheim North
  • Emergency Preparedness
  • F2 Balloons & Design
  • Freeman
  • GES (Global Experience Services)
  • GOT OC (Get Out There Orange County)
  • Hilton Anaheim
  • Hilton Garden Inn
  • Holiday Inn Hotel & Suites
  • Homewood Suites by Hilton
  • Karmel Shuttle & Southern California Coach
  • Kid's Night Out
  • Laguna Beach Visitor & Conference Bureau
  • Lucky Strike Lanes
  • Medieval Times Dinner & Tournament
  • Morton's The Steakhouse, Anaheim
  • OC Medical Supply
  • OC Wildlife & Beach Tour
  • Orange County: California's Golf Coast
  • Orange Gallery Media
  • Patina Restaurant Group/Downtown Disney District
  • Peacock Suites/Shell Vacations Hospitality
  • Portofino Inn & Suites
  • PSAV Presentation Services
  • Ralph Brennan's Jazz Kitchen, Downtown Disney
  • Ramada Inn Maingate
  • Sandy Cain Communications
  • Scooter Village
  • SeaWorld San Diego
  • Southern California Grayline
  • The Clubhouse at Anaheim Hills Golf Course
  • The Queen Mary
  • The Walt Disney Company
  • TMM (Destination Management Company)
  • Travelhost of Orange County
  • Yellow Cab of Greater Orange County

The CTA Program was created by Mickey Schaefer & Associates as a nationally recognized certification program for the Tourism Industry.  The program teaches participants about the importance of tourism, facts about Anaheim/Orange County and how to use resources to enrich visitors' experiences.   The City of Anaheim has supported the development of our destination specific program (Anaheim/Orange County Tourism Ambassadors) since it's inception several months ago.  The program serves to increase tourism by turning every visitor encounter into a positive experience. 

Classes will be offered to all community members involved in the Tourism industry (taxi drivers, hotel staff, attractions, police, fire etc.). There will be an initial registration fee for the four-hour training class.  A $25 annual renewal fee will apply.  CTA's will receive special offerings throughout the year in additon to invitations to attend special CTA Program networking events.  The program is designed for  everyone including frontline staff, management and executive staff! 


Please contact Barbara McClelland with any questions regarding the CTA Program!


 


CTA Program Training (Future Session Dates)

  • Wed., September 22, 2010
  • Wed., October 27, 2010


Program Information:

  • Location:  Anaheim Convention Center
  • Pre-Registration Required (Online available)
  • Class Schedule - 8:00am - 12:30pm
  • Complimentary Parking and Continental Breakfast Included


RENEWAL PROCESS/STEP-BY-STEP INSTRUCTIONS