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AOCVCB Professional Training Seminar

Certified Tourism Ambassador Program


AOC Tourism Ambassadors

Receive National Recognition!
Become a Certified Tourism Ambassador for Anaheim/Orange County!

We now have more than 225 CTAs in Anaheim/Orange County!


Classes started monthly in March 2009!

Please visit CTAnetwork.com, Go to Schedule of Classes, Click HOME, then Application and click on Anaheim/Orange County for course and registration information

Anaheim/Orange County Tourism Ambassadors!

To date, the following companies have already participated in the program: 

  • AAA Mickey's Space Ship Shuttle
  • Access Destination Services
  • Anabella Hotel
  • Anaheim Fairfield Inn by Marriott
  • Anaheim Fire Department/Emergency Preparedness
  • Anaheim Police Department
  • Anaheim Resort Transit
  • Anaheim White House Restaurant
  • AOCVCB
  • Aramark
  • BeingYourself.org
  • Best Western Anaheim Inn
  • California Travel & Tourism Commission (CTTC)
  • Casa Resorts
  • Castle Inn & Suites
  • City of Anaheim
  • Corporate Diversions/Whirlaround
  • Cortona Inn & Suites
  • Doubletree Guest Suites Anaheim Resort
  • Embassy Suites Anaheim South
  • Hilton Anaheim
  • Hilton Garden Inn
  • Holiday Inn Hotel & Suites
  • Homewood Suites by Hilton
  • Karmel Shuttle & Southern California Coach
  • Kid's Nite Out
  • Morton's The Steakhouse, Anaheim
  • OC Medical Supply
  • Peacock Suites/Shell Vacations Hospitality
  • Ralph Brennan's Jazz Kitchen, Downtown Disney
  • Ramada Maingate
  • SeaWorld Adventure Park
  • Southern California Grayline
  • The Clubhouse at Anaheim Hills Golf Course
  • The Queen Mary
  • The Walt Disney Company
  • Yellow Cab of Greater Orange County

The CTA Program was created by Mickey Schaefer & Associates as a nationally recognized certification program for the Tourism Industry.  The program teaches participants about the importance of tourism, facts about Anaheim/Orange County and how to use resources to enrich visitors' experiences.   The City of Anaheim has supported the development of our destination specific program (Anaheim/Orange County Tourism Ambassadors) since it's inception several months ago.  The program serves to increase tourism by turning every visitor encounter into a positive experience. 

Classes will be offered to all community members involved in the Tourism industry (taxi drivers, hotel staff, attractions, police, fire etc.). There will be an initial registration fee for the four-hour training class.  A $25 annual renewal fee will apply.  CTA's will receive special offerings throughout the year in additon to invitations to attend special CTA Program networking events.  The program is designed for  everyone including frontline staff, management and executive staff! 


Please contact Barbara McClelland with any questions regarding the CTA Program!


 


CTA Program Training (Future Session Dates)

  • Wed., November 18, 2009
  • Wed,. January 20, 2010
  • Fri., February 12, 2010
  • Wed., March 24, 2010
  • Tues., April 20, 1010


Program Information:

  • Location:  Anaheim Convention Center
  • Pre-Registration Required (Online available)
  • Class Schedule - 8:00am - 12:30pm
  • Complimentary Parking and Continental Breakfast Included